Conflict Management and Resolution
Conflict Management and Resolution
| Price (incl GST) |
| Institute members single price |
$165.00 |
| Non-Members single price |
$187.00 |
|
|
ePass discounted rates - find out more.
All delegates must be registered to be able to participate in training and to be eligible to receive qualifying hours
Seminar dates
Back by popular demand after a highly successful 2009 presentation comes this informative and practical session on Conflict Management and Resolution.
Explore the essentials of handling difficult personal and workplace situations using emotional intelligence. You will learn the most effective and proven techniques for dealing with conflict and learn how to prevent it.
- Learn how to respond to conflict constructively
- Learn powerful skills to move from potential conflict to win/win situations
- How to negotiate skilfully.
At the completion of this training the participants will be able to:
- Read potential conflict signals before they turn into a full blown crisis
- Have effective techniques and skills on how to deal with and resolve conflict
- Turn average communication into great collaborative dialogue
- Convert mediocre relationships into empowering and collaborative ones
Presenter
 |
Tao de Haas
Director, Trainer and Consultant
Corporate XL
|
|
