Personal Influence Skills

Everyday, your job requires you to influence people. You might need to influence people in order to gain their support, to inspire others, persuade people to become your champions, engage someone’s imagination and create relationships.

Influence skills require a combination of interpersonal, communication, presentation and assertiveness techniques and the key to effective influencing is about understanding yourself and the effect or impact you have on others.

At the end of this session, you will understand how to:

• Know yourself - the need for self-awareness


• Understand the motivation of others


• Personal skills associated with successful influencing:

o Assertiveness
o Negotiation
o Alleviating Conflict

• Influence up - making a persuasive case to Management


• Influence down – make a compelling case to staff

Who should attend:
This session is suitable for all professionals.